Job Title:TCS Jobs For Freshers AS Jr. Customer Service Executive
Job | Details |
---|---|
Company | Tata Consultancy Services |
Website | www.tcs.com |
Role | Jr. Customer Service Executive |
Education | Any Graduate |
Experience | Freshers |
Job Location | Chennai |
About the Company:
Tata Communications Limited is an Indian telecommunications company. The company is part of the Tata Group. Tata’s communications network spans more than 500,000 kilometres of subsea fibre and more than 210,000 kilometres of terrestrial fibre. The company has invested $1.19 billion in its global subsea fibre network.
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Other Requirements:-
- Is able to apply broad knowledge of one area within Provisioning and
- Configuration Management or advanced knowledge of specific professional/operational practices.
- Checks for problems in existing systems and modifies work processes following defined procedures. The operational role is responsible for achieving day-to-day objectives.
- Works under the direct supervision
Job Description & Responsibilities :-
- Oversee and drive back-office provisioning of service delivery including onnet feasibility, access networks, and customer order provisioning.
- Drive system and process improvement projects to ensure timely and cost-effective provisioning of orders in ILD, NLD, and MAN networks. Ensure availability of inventory of network systems and bandwidth in provisioning on networks.
- Analyze the need for capacity augmentation/ optimization to address capacity crunch in networks.
- Plans organize and direct all operations with respect to installation support, network service, and major moves.
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- Identify and lead an implementation for any new network updates.
- Responsible for the configuration of telecom infrastructure and/or network components to meet design specifications.
- Manage and monitor the planning and delivery of orders in terms of configuration management.
- Guide and monitor team to design the network to ensure the customer connectivity in the agreed time and supervise hand over to the project implementation team.
- Drive change management initiatives, make change requests and monitor change processes and IT initiatives within to ensure delivering a tested active service layer to the customer on time at optimal costs to the organization and drive continuous improvement.
- Diagnoses troubleshoot and resolves problems, and takes corrective action when necessary.
- Provides technical expertise, business planning, and workflow management for ensuring smooth integration of network and system solutions/network improvement.
- Ensures that all installation functions are performed in a timely fashion to meet specifications.
Note:
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Job Title: TCS Jobs For Freshers AS Jr. Customer Service Executive
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FAQ (Frequently Asked Questions)
[sc_fs_multi_faq
headline-1="h4" question-1="How can I get TCS Jobs?" answer-1="Steps To Apply For TCS Jobs 2020
Visit the official website of TCS that is www.tcs.com Navigate to TCS Careers Page and Apply Job."
headline-2="h4" question-2="What is the basic salary in TCS Jobs?" answer-2="Basic Annual Salary in TCS Jobs
Software Developer Rs. 240,449 to Rs. 768,540
Systems Engineer Rs. 310, 007 to Rs. 810,121
Senior Software Engineer Rs. 441,823 to Rs. 981,298"
headline-3="h4" question-3="What is the Salary in Tcs jobs?" answer-3="
Total Annual Pay in TCS Jobs
Software Developer Rs. 241,700 to Rs. 745,463
Systems Engineer Rs. 310,408 to Rs. 812,156
Senior Software Engineer Rs. 449,161 to Rs. 981,298"
headline-4="h4" question-4="Is TCS Interview Hard?" answer-4="Practicing for the quantitative and technical rounds can strongly benefit a candidate. Candidates can also crack the interview rounds if they can remain calm and confident without showing any disrespect to the panel."
headline-5="h4" question-5="Is TCS Hire freshers?" answer-5="Yes, TCS Hire freshers in Oncampus Drive. And Conduct Exams Like TCS NQT etc.."
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